Patient Resources
This Page Contains Resources Available Only To Our Patients of Record. Please Keep This Page For Future Reference Regarding Emergencies And Appointments
Appointments
Appointments can be made in person, by phone or text message. If you email us or use the appointment request form on the site, we will call or text message you to coordinate the exact time and date.
The aim of your treatment appointments will be to accomplish the treatment goals set that day as efficiently, comfortably and as successfully as possible.
The doctors’ time has been reserved for especially for you, that we may accomplish the above, and to be able to provide you the necessary attention and care.
A lot of considerations go into setting an appointment time of appropriate length while balancing commitments to other patients who also require time of the office, so if you are unable to keep your appointment for some unforseen reason, please give us a call or text message us as soon as you’re able.
As most offices do, we do ask for notification in advance if you are not able to keep your appointment. We also contact you before the appointment to confirm your appointments.
As a courtesy, we contact you to remind you of your appointments by phone or text.
Confirming Your Appointments
Our system automatically sends a text message to your listed cellular phone number 48 hours before your appointment.
You simply reply with the letter “Y” to confirm the appointment, or call the phone number on the link to reschedule it.
Please do reply however, as the message is both reminder and confirmation. This way, we know you’re coming and can get ready.
Text messaging is the preferred way of confirming appointments for most of our patients, as they don’t have to interrupt their busy day to take a call.
Of course, you can still call us and confirm your appointment in person, or leave us a voice mail (after-hours) with your name and appointment date and time!
Contacting Us
There are many ways to contact us!
During business hours, you’ll be able to reach us by phone or text message at our office phone number. Text messages are checked hourly, but often, you’ll find we’ll respond immediately!
For our patients of record, we also have an after-hours emergency number, which you can find below in case of dental emergencies. Please do not use the number for appointment or non-emergency related contact.
Call or Text Message
Ph. 209.826.8600
Fax 209.826.8668
Come See Us or Send Us Mail
Please Direct All Mail Correspondence To:
Sierra Dental Group
1989 E. Pacheco Blvd Suite I
Los Banos, CA 93635
For After-Hours Emergencies Only!
Please use only in case of true dental emergency that occur after-hours.
During normal business hours, which extend to 7PM most days, please call the office telephone for emergency appointments.
You may be asked to leave a voice mail. We do our best to respond to after-hours emergencies in a timely fashion, but please allow time for response.
Messages regarding appointments, billing and other non-emergency matters will be disregarded and referred to front desk team for return call during normal business hours.
Completing or Updating Paperwork
If there was any paperwork left incomplete in the examination visit, please take the time to complete them now.
We navigate your insurance paperwork and benefits for you, but in order to do so, we need your insurance information. Please remember to send them to us or drop by with them?
Also, if there were any medications and medical conditions that couldn’t be recalled at the time of the examination, please update us regarding those as soon as you’re able, so that we can better serve you. Some common medications and conditions do change how we have to approach dental treatment in some important ways, and it’s very important that we have a good picture of the overall health issues that need to be accounted for.
for patients taking multiple medications. Very helpful to have in your wallet in case of emergencies